Radisson Hotels recently selected Relay as a preferred vendor throughout their U.S. National hotel chains are leading the charge in demand for more industry innovation with the adoption of Relay's next-generation voice-first technology. More than 60 percent of the same respondents also specified they would be willing to spend more money on a solution that offers greater functionality than just a panic button feature. Among 250 hospitality leaders working in the hotel or facilities management areas, nearly 70 percent indicated they would prefer a panic button device that also offers two-way communication. We are listening to the demand by rapidly developing voice-first technology that is made especially for this growing segment of the labor market."Ī recent Relay survey led by market research firm Upwave underscores the strong sentiment the hospitality industry feels towards implementing technology that offers more than one single purpose to streamline operations, including the use of a panic button feature. Analysts are forecasting that mobile workers will account for nearly 60 percent of the total U.S. "We've been experiencing a spike in demand for advanced communication solutions from the hospitality, food services and facilities management industries. "In the past year we witnessed a surge of interest in Relay+ as hotels looked to leverage technology to streamline operations," said Barbara Sharnak, Senior Director Brand & Product Marketing for Relay. panic button legislation that has either passed or is pending. This month, Illinois will require hotels and casinos to equip any employee who works in a guest room, restroom, or casino floor, under circumstances where no other employee is present, with a safety device or notification device.Ī new report compiled by Relay provides a thorough review of U.S. The recent Washington state law mandates that panic button devices be provided to employees at hotels and motels with more than 60 rooms. States which have passed legislation that enforces the use of panic-button devices include Illinois, Massachusetts, New Jersey, and Washington. The device can also be integrated into existing, sophisticated operations systems. Unlike other single-function panic solutions currently on the market, Relay is building the foundation for a new wave of technology specifically intended for workers who require eyes-up communications. The panic button feature adheres to evolving employee safety protections for essential, deskless workers on the frontlines of hospitality, facilities, and manufacturing arenas.